SHIPPING
United States
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Most items ship free to continental US states.
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Alaska and Hawaii shipping fees vary depending on location.
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Our shipments are processed within 1-3 business day of cleared payment. (excluding holidays)
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We reserve the right to use a different shipping carrier when more convenient.
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Tracking information will be provided when available to us.
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We reserve the right to cancel transaction when shipping service to your area is not available or convenient.
RETURN POLICY
All Items can be returned within 30 days of receiving them. Items purchased at LightCatcherSolar.com must be returned to us directly following the guidelines set forth below.
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Items must be returned in the original manufacturer's packaging. It is highly recommend you keep your packaging for at least the first 30 days after purchase.
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Products purchased from a distributor must be returned directly to the distributor and distributor must honor return policy set forth by LightCatcher Solar.
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Return shipping label will be provided in the event of an item being dead on arrival. (DOA items must be reported within 3 days after delivery)
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All Warranty related returns must be return to LightCatcher Solar accordingly.
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For Items not manufactured by LightCatcher Solar, please contact manufacturer before contacting us.
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Our quality is not just in our products, but also in our services, we will work with our customers and guarantee satisfaction.
