All Items can be returned within 30 days of receiving them. Items purchased at LightCatcherSolar.com must be returned to us directly following the guidelines set forth below.
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Items must be returned in the original manufacturer's packaging. It is highly recommend you keep your packaging for at least the first 30 days after purchase.
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Products purchased from a distributor must be returned directly to the distributor and distributor must honor return policy set forth by LightCatcher Solar.
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Return shipping label will be provided in the event of an item being dead on arrival. (DOA items must be reported within 3 days after delivery)
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All Warranty related returns must be return to LightCatcher Solar accordingly.
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For Items not manufactured by LightCatcher Solar, please contact manufacturer before contacting us.
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Our quality is not just in our products, but also in our services, we will work with our customers and guarantee satisfaction.